Customer Reviews

American Pro

5.0 / 5 | 145 Total Reviews

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"Excellent work! When my AC broke down in July in Texas on a Sunday, they got me back up and running again in no time. Jason was professional and knowledgeable and was able to fix the problem quickly. Even installed a starter assist kit that my builder apparently cut a corner on and left out, so the unit is running better than ever. Would use again and would recommend."
L . A from Houston, TX on July 14th, 2021

(5 / 5)

"Awesome service!!! Our tech was informative and provided service that was above and beyond! 10/10 would recommend! "
C . C from Baytown, TX on July 10th, 2021

(5 / 5)

"Donnie always does a great job! "
A . C from Houston, TX on July 10th, 2021

(5 / 5)

"These are top-tier professional contractors. Period. They went far and beyond expectations especially since multiple problems with the original install of our HVAC ended up needing to be dealt with. They got it done. I could not have asked for a more professional, communicating set of technicians."
M . m from Houston, TX on July 10th, 2021

(5 / 5)

"The secondary drainage of my HVAC system had sprung a leak and the excess water began to leak into the master bedroom via the air vent in the ceiling. This unfortunate incident occurred recently on Independence Day this year!! My wife and I were VERY worried about who'd be available--let alone how much the repair job would cost--on a holiday. Fortunately, a technician was available; his name is Hamad. Hamad was very friendly, professional when he arrived! He diagnosed the issue(s) almost immediately and was very resourceful. Being that it was a holiday, we were all not certain, initially, if a nearby Home Depot (or the like) would be open for the necessary supplies that he needed to complete the task. Again fortunately, a nearby location was open (Home Depot); he went to get the supplies needed and returned to complete the job. He also recommended some additional remedies related to the task at hand, which were VERY helpful for future reference! I will definitely be looking for future business regarding my HVAC system pertaining to tune-ups, inspections, upkeep, and--if necessary--any other repair jobs. We also noted the grave necessity for the insulation to be updated/done. He remained after completing his tasks and recommended some options, as well as financing options for the insulation job. My wife and I noted the EXCELLENT service Hamad provided during his visit. Keep up the great work!"
D . H from Houston, TX on July 5th, 2021

(5 / 5)

"Jafar - The technician was very knowledgeable and courteous. He explained what he was doing every step of his inspection. I highly recommend this company"
G . A from Katy, TX on June 30th, 2021

(5 / 5)

"Thank you for taking the time to leave us a 5 star review, we will share your feedback with American Pro team to keep up the amazing work, we are here for you anytime in the future."
- American Pro

"These guys are great. They do great work, are responsive and honest. You can’t ask for any more in an AC company!!"
M . P from Houston, TX on June 30th, 2021

(5 / 5)

" thank you kindly for the awesome review! We appreciate the feedback as well as the business."
- American Pro

"Jason kept me informed and explained my options professionally. He was friendly, polite and seemed to know his job well."
B . V from Houston, TX on June 30th, 2021

(5 / 5)

"Tthank you kindly for the awesome review! We appreciate the feedback as well as the business."
- American Pro

"'ve dealt with trades for decades, both as part of a trade (carpenter, years ago), and many instances for installations and/or repair of various home problems. You guys are in a class by yourself, somehow hiring/training/supporting top-tier professionals that both know the trade and have outstanding communication skills. BRAVO."
M . M from Houston, TX on June 30th, 2021

(5 / 5)

"Thank you Mr Michael for the five stars rating, we really appreciate the time you took to write such a positive review, we will pass along your kind words. We are grateful for customers like you and American Pro team will be there for you when needed"
- American Pro

"Very professional. Took the time to explain what was needed."
A . B from Houston, TX on June 30th, 2021

(5 / 5)

"Thank you kindly for the awesome review! We appreciate the feedback as well as the business. "
- American Pro

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