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American Prostarstarstarstarstar5.0 / 5

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151 Total Reviews /files/ap-logo-300-129.jpg713-499-0175$3115 Elkdale Drive, Houston TX


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American Pro

American Pro/files/ap-logo-300-129.jpg$713-499-01753115 Elkdale Drive, Houston TX
American Pro/files/ap-logo-300-129.jpg713-499-0175$3115 Elkdale Drive, Houston TX starstarstarstarstar 5.0 / 5 | 151 Total Reviews

5 stars
150
4 stars
0
3 stars
0
2 stars
0
1 stars
0

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American Pro/files/ap-logo-300-129.jpg$3115 Elkdale Drive, Houston TX 713-499-0175"The secondary drainage of my HVAC system had sprung a leak and the excess water began to leak into the master bedroom via the air vent in the ceiling. This unfortunate incident occurred recently on Independence Day this year!! My wife and I were VERY worried about who'd be available--let alone how much the repair job would cost--on a holiday. Fortunately, a technician was available; his name is Hamad. Hamad was very friendly, professional when he arrived! He diagnosed the issue(s) almost immediately and was very resourceful. Being that it was a holiday, we were all not certain, initially, if a nearby Home Depot (or the like) would be open for the necessary supplies that he needed to complete the task. Again fortunately, a nearby location was open (Home Depot); he went to get the supplies needed and returned to complete the job. He also recommended some additional remedies related to the task at hand, which were VERY helpful for future reference! I will definitely be looking for future business regarding my HVAC system pertaining to tune-ups, inspections, upkeep, and--if necessary--any other repair jobs. We also noted the grave necessity for the insulation to be updated/done. He remained after completing his tasks and recommended some options, as well as financing options for the insulation job. My wife and I noted the EXCELLENT service Hamad provided during his visit. Keep up the great work!"
from Houston, TX on July 5th, 2021
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5 (5 / 5)
American Pro/files/ap-logo-300-129.jpg$3115 Elkdale Drive, Houston TX 713-499-0175"Jafar - The technician was very knowledgeable and courteous. He explained what he was doing every step of his inspection. I highly recommend this company"
from Katy, TX on June 30th, 2021
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5 (5 / 5)
"Thank you for taking the time to leave us a 5 star review, we will share your feedback with American Pro team to keep up the amazing work, we are here for you anytime in the future."
- American Pro
American Pro/files/ap-logo-300-129.jpg$3115 Elkdale Drive, Houston TX 713-499-0175"These guys are great. They do great work, are responsive and honest. You can’t ask for any more in an AC company!!"
from Houston, TX on June 30th, 2021
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5 (5 / 5)
" thank you kindly for the awesome review! We appreciate the feedback as well as the business."
- American Pro
American Pro/files/ap-logo-300-129.jpg$3115 Elkdale Drive, Houston TX 713-499-0175"Jason kept me informed and explained my options professionally. He was friendly, polite and seemed to know his job well."
from Houston, TX on June 30th, 2021
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5 (5 / 5)
"Tthank you kindly for the awesome review! We appreciate the feedback as well as the business."
- American Pro
American Pro/files/ap-logo-300-129.jpg$3115 Elkdale Drive, Houston TX 713-499-0175"'ve dealt with trades for decades, both as part of a trade (carpenter, years ago), and many instances for installations and/or repair of various home problems. You guys are in a class by yourself, somehow hiring/training/supporting top-tier professionals that both know the trade and have outstanding communication skills. BRAVO."
from Houston, TX on June 30th, 2021
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5 (5 / 5)
"Thank you Mr Michael for the five stars rating, we really appreciate the time you took to write such a positive review, we will pass along your kind words. We are grateful for customers like you and American Pro team will be there for you when needed"
- American Pro
American Pro/files/ap-logo-300-129.jpg$3115 Elkdale Drive, Houston TX 713-499-0175"Very professional. Took the time to explain what was needed."
from Houston, TX on June 30th, 2021
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5 (5 / 5)
"Thank you kindly for the awesome review! We appreciate the feedback as well as the business. "
- American Pro
American Pro/files/ap-logo-300-129.jpg$3115 Elkdale Drive, Houston TX 713-499-0175"Very courteous, professional, and dependable. Goes above and beyond in customer service."
from Houston, TX on June 30th, 2021
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5 (5 / 5)
"Thank you kindly for the awesome review! We appreciate the feedback as well as the business."
- American Pro
American Pro/files/ap-logo-300-129.jpg$3115 Elkdale Drive, Houston TX 713-499-0175"As usual, the service received is next to none. Hamad is always responsive, attentive and informative. I highly recommend American PRO Air Conditioning & Heating"
from Houston, TX on June 30th, 2021
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5 (5 / 5)
"Thank you Melissa for the 5 stars rating, and for recommending us to other customers. We are very glad to hear that you are happy with the service we provided."
- American Pro
American Pro/files/ap-logo-300-129.jpg$3115 Elkdale Drive, Houston TX 713-499-0175"Jason Hendrix arrived punctually, and had a very pleasant demeanor ... he methodically & efficiently ran through the checks on my a/c system and EASILY found my problem and fixed it promptly ... afterwards he did a "proper" temperature-drop check across the evaporator coil to confirm my system was indeed functioning as it should. JOB WELL DONE"
from Houston, TX on June 30th, 2021
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5 (5 / 5)
"Thank you Albert for your excellent rating and for placing your trust in American Pro company. We really appreciate you taking the time to share your feedback with us. We are glad to hear that Hamad was able to find the best solution for the thermostat issue and helped making you feel comfortable again. We will be sure to relay your review to Jason. It was our pleasure serving you, please let us know If there is anything else we can do to help."
- American Pro
American Pro/files/ap-logo-300-129.jpg$3115 Elkdale Drive, Houston TX 713-499-0175"Awesome service!!! Our tech was informative and provided service that was above and beyond! 10/10 would recommend!"
from Baytown, TX on June 30th, 2021
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5 (5 / 5)
"Thank you Clarrisa for your excellent rating and for placing your trust in American Pro company. We really appreciate you taking the time to share your feedback with us. It was our pleasure serving you, please let us know If there is anything else we can do to help."
- American Pro